MOR·O'/SOL CO.

Information you give us directly:

• Name, email address, shipping/billing address, and phone number when you create an account or place an order
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Messages or inquiries you send through contact forms or email
• Account login credentials (passwords stored in encrypted form)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on site, referring URLs, and clickstream data
• Cookie identifiers and session tokens (see Section 4)

Information from third parties:

• Analytics providers (aggregate traffic data only)

• Shipping carrier updates about your order delivery status

We use the information we collect to:

• Process, fulfill, and communicate about your orders
• Create and manage your customer account
• Send transactional emails (order confirmations, shipping updates, receipts)
• Send marketing emails or newsletters — only if you opt in
• Improve site functionality, product offerings, and the overall shopping experience
• Detect and prevent fraud or unauthorized account access
• Comply with applicable laws and regulations
• Respond to your customer service requests

We do not sell your personal information to third parties.

We share data only when necessary and only with:

• Payment processors (e.g., Stripe) to securely handle your transaction
• Shipping and fulfillment partners to deliver your order
• Email service providers to send transactional and marketing communications
• Analytics services (in aggregated, non-identifiable form) to understand site performance
• Legal authorities when required by law, court order, or to protect our rights and the safety of others

All third-party service providers are contractually bound to protect your data and use it solely for the services they provide to us.

Our website uses cookies to keep items in your shopping cart, keep you logged in, understand how visitors navigate the site, and remember your preferences.

Types of cookies we use:

• Essential cookies — Required for the site to function (cart, checkout, login). Cannot be disabled.
• Analytics cookies — Help us understand traffic patterns. You can opt out.
• Marketing cookies — Used only if you have consented to receiving targeted communications.

You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not prevent you from shopping on our site.

We use industry-standard safeguards to protect your information, including SSL/TLS encryption for all data in transit, encrypted password storage, PCI-DSS compliant payment processing, and access controls limiting which team members can view customer data. We never store full payment card numbers.

No system is 100% secure. If you suspect unauthorized activity on your account, please contact us immediately.

As a California-based business, we comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). You have the right to:

• Know what personal information we collect, use, share, or sell
• Delete personal information we hold about you (with limited exceptions)
• Correct inaccurate personal information we hold
• Opt out of the sale or sharing of your personal information (we do not sell data, but you may still make this request)
• Limit use of sensitive personal information
• Non-discrimination — we will never deny you service or charge you more for exercising your privacy rights

To exercise any of these rights, email us at privacy@morosol.com with “Privacy Request” in the subject line. We will respond within 45 days as required by law. We may need to verify your identity before processing a request.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing them with your information.

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. For significant changes, we will notify registered account holders by email.

MOR O’ SOL LLC, DBA: MOR·O’/SOL CO.
Sacramento, California
Email: help@morosol.com